The Book of Knowledge

Strategies.md

Strategies for Solving Problems

Google It

Search for the error message on Google.

• Learn quality sources for answers (StackOverFlow, sort.veritas.com, redhat.com, etc).

GSN Closed Incidents

• Search for the error message or other indications in Global Service Now.
• Search for the host to see if the problem has occurred before, and what the solution was.

GSN KB

• GSN has a knowledge base. It’s not used extensively by the Linux/Unix teams, but might have something worthwhile.

OpsWiki

Teams Channel Wikis

• Americas OPS Linux / HP-UX
• Global OPS UNIX
• GLOBAL-OPS.LINUX Empty at the moment.

Howdoi

• howdoi Instant coding answers via the command line [//]: # ( vim: set ai et nu sts=2 sw=2 ts=2 tw=78 filetype=markdown :)